A tradition of trust
We've been the local experts in property management for decades.
Our Standard
Our clients are provided with a service standard that we aim to meet and exceed.
What you can expect from us
The following is a list of client expectations that our Property Management Team has established as the minimum service levels that will be provided to all its clients.
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Communication Expectations
• You can expect to be promptly advised of any matter affecting your property or its tenancy;
• You can expect to be promptly advised of prospective tenant response following your property being open for inspection or advertised;
• You can expect to be promptly advised should your tenant be issued with a Notice to Vacate;
• You can expect to be promptly advised should an Application be made to QCAT;
• You can expect to be informed promptly if your tenant advises of their intention to vacate the property; and
• You can expect to be informed every time your tenant advises their intentions regarding the renewal or otherwise of their tenancy agreement.
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Marketing Expectations
You can expect that a ‘For Lease’ sign will be erected on your property (if signs are allowed);
You can expect that your property will be listed on our website with comprehensive and descriptive copy plus digital images;
You can expect upon your request that your property will be advertised in the most appropriate print media;
You can expect that once vacant the property will be open for inspection to prospective tenants every week until it is leased.
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